PALO IT Academy & workforce training programs

• Adopt a modern “AI-first engineering” workflow using Copilot across the full dev lifecycle
• Turn business discussions into clear implementation plans, tasks, and user stories
• Use AI as a coding copilot and orchestration tool for debugging, iteration, and delivery
• Apply context engineering practices (RAG, memory, context packs, multi-agents)

• Build faster and more reliable CI/CD pipelines with GitHub Actions and AI assistance
• Use Copilot to create, debug, and optimize workflows and configuration files
• Automate code reviews, release notes, and issue triage with AI-powered actions
• Create reusable and scalable workflows for team and multi-project use

Key learnings:

• Design AI-ready systems that can interact safely with internal data and services
• Build and test an AI integration from API to working assistant
• Secure AI connections with authentication and access control best practices
• Identify risks and protect your systems when exposing tools to AI agents

• Work faster by using GitHub Copilot to write, improve, and understand code
• Turn ideas or issues into working code, tests, and updates in minutes
• Adapt Copilot to your team’s standards and ways of working
• Practice on real development cases to build immediate productivity gains

Key learnings:

• Designing autonomous "Agentic" systems and Copilot agents
• Building workflows with Power Automate (triggers and logic)
• Industrializing high-value business processes
• Data security and internal governance for automated flows

Key learnings:

• Identifying cross-functional use cases to improve efficiency
• Automating internal processes and documentation
• Understanding risks and internal usage best practices
• Building a custom AI corporate assistant

Key learnings:

• Structuring strategic intelligence and identifying weak signals
• Transforming ideas into structured presentation materials
• Piloting innovation projects via KPI tracking
• Creating an AI assistant to turn data into innovative action plans

Key learnings:

• Drafting standard legal documents and templates
• Analyzing and comparing contracts to identify risks
• Ensuring compliance and automating legal summaries
• Building an AI legal assistant for recommendations

Key learnings:

• Automating and structuring financial reporting
• Identifying trends and anomalies in financial data
• Optimizing expense control and financial documentation
• Creating an AI finance assistant for decision-making support

Key learnings:

• Optimizing onboarding and employee journeys
• Facilitating recruitment via AI-drafted job offers and interview prep
• Mapping skills and managing complex HR situations
• Building an AI HR assistant for actionable deliverables (CVs, process)

Key learnings:

• Structuring editorial plans and communication strategies
• Multi-format content production (text, visuals, supports)
• Clarifying and prioritizing narrative information
• Creating an AI assistant to transform briefs into final messages

Key learnings:

• Defining multi-channel acquisition strategies
• Generating SEO-optimized content and email campaigns
• Optimizing landing pages and conversion journeys
• Creating an AI acquisition assistant for plan optimization

Key learnings:

• Automating market and competitive intelligence
• Synthesizing complex data into actionable insights
• Automating reporting and KPI dashboards
• Building a custom AI business analysis assistant

Key learnings:

• Prioritizing actions and identifying new business opportunities
• Personalizing client interactions and value propositions
• Transforming meeting notes into structured reports
• Industrializing account management with an AI assistant

• Structuring strategic account plans and reviews
• AI-assisted drafting of follow-up emails and personalized messages
• Creating custom commercial presentations
• Building an "AI Attack Plan" assistant using CRM and market data

Key learnings:

• Using AI to structure decision-making and team tracking
• Improving managerial communication and meeting reports
• Creating AI-driven dashboards and performance indicators
• Building a custom AI managerial assistant

• AI impact on prototyping speed and developer productivity
• Automating UI generation, code, and documentation
• Advanced prompting, RAG (Retrieval-Augmented Generation), and MCP
• Managing security, costs, and environmental impact of Tech AI

• Basics of GenAI vocabulary and key actors
• Introduction to text, image, and video tools
• Data security, ethics (CSR), and compliance (GDPR)
• Prompting techniques for immediate productivity gains

Key Learnings:

• Understand the importance of cybersecurity
• Learn about data and account security best practices, and password protection strategies
• Discover network and mobile security essentials

Key Learnings:

• Understand Bicep, Terraform, ARM, Ansible, and Azure policies
• Build GitHub actions using Copilot
• Manage CI/CD workflows effectively
• Automate scripting and tasks
• Monitor and log activities with Copilot

ICAgile certification (ICP-FDO)

Key Learnings:

• Implement DevOps practices and kickstart cultural shifts
• Understand the principles of continuous improvement, continuous integration, and configuration management
• Learn the fundamentals of delivery and deployment pipelines
• Manage infrastructure and databases effectively

Key Learnings:

• Understand the Master Data Management (MDM) framework and its core pillars
• Align MDM with your ESG framework, data maturity, and business goals
• Design a roadmap for effective data orchestration within your organization

Key Learnings:

• Understand the Master Data Management (MDM) framework and its core pillars.
• Acquire knowledge and tools to design effective data governance strategies.
• Align MDM practices with your business goals, technical environment, and data maturity.

Key learnings:

• Basic AI concepts
• How to inspire innovation
• AI tools for efficiency - kicking manual processes to the curb
• Best practices for secure usage of AI

Key learnings:

• Overview & refresher
• Installation and configuration
• Essential features and functions
• Advanced techniques and best practices

Key learnings:

• Introduction & refresher
• Creative applications of GitHub Copilot in unexpected scenarios
• Hands-on coding challenges for learning and showcasing skill in a fun, competitive environment

Key learnings:

• What is GitHub Copilot and what can it do?
• Installation, configuration, and starting your development journey with Copilot
• Prompt engineering​
  
  

ICAgile certification (ICP-APO)

Key learnings:

• Skills and behaviors for Agile product ownership
• Product planning and development
• Collaborating with customers and stakeholders

ICAgile certification (ICP)

Key learnings:

• Cultivating an Agile mindset
• Value-driven development
• Including customers and users in your development process
• Process and product adaptation

Key learnings:

• Fundamentals of user research and observation techniques
• Strategies for effective problem framing
• Techniques for generating innovative ideas through effective ideation
• Best practices for rapid prototyping and user testing

Key Learnings:

• Problem-solving through innovative approaches
• Hackathon to explore new business models, products, or services tailored to your business challenges

• Customizable training program to onboard your team with the sustainability framework adopted by your organization
• Actionable plans for teams and/or individuals to support sustainability initiatives

• Individual and collective strategies for ecological transition
• Roles of various stakeholders in the transition process
• Perspective on the transition that extends beyond carbon considerations

• Digital tech's impact on the climate
• Identifying causes and effects​
• Actionable roadmap for personal and/or organizational change

Key learnings:

• Fundamental science behind climate change
• Causes and effects of climate change
• Actionable roadmap for personal and/or organizational change

• Importance of culture and the predominant role of leaders
• Creating a psychologically safe environment
• Leadership styles
• Systemic view for organizational change

ICAgile certification (ICP-ATF)

Key learnings:

• Agile facilitation techniques and facilitation mindset
• Facilitating sprint planning, retrospectives & daily stand-ups
• Conflict resolution and managing team dynamics

Certificate of attendance

Key learnings:

• Motivation and engagement
• Delegation and empowerment
• Change management