The public sector is at a pivotal moment, facing dual pressures of increasing citizen expectations and limited resources. To meet their goals, government agencies must embrace digital transformation, using technology as their arm to enhance service delivery and operational efficiency. Our expertise in public sector consulting positions us to support governments worldwide in navigating this landscape gracefully.

Icon
public-sector

AI in the public sector

Artificial intelligence in the public sector is enabling smarter decision-making and improved service delivery. By integrating AI solutions, public agencies can analyze mountains of data, automate routine tasks, and provide personalized experiences for their citizens.

government-digital-services

Government digital services

The digitalization of government services should be front-and-center for those who aim for efficient, accessible, and user-friendly interactions. Our team helps public sector organizations modernize their platforms and processes, ensuring they meet their users’ fast-evolving needs.

digital-citizen-services

Digital citizen services

Digital paves the path for convenient and accessible citizen engagement platforms. We work with governments in designing and implementing these solutions, focusing on creating value for citizens and improving overall satisfaction with public services.

smart-city

Smart city initiatives

The cities of the future are weaving AI and advanced tech into their infrastructure to create more sustainable, efficient urban environments. We assist governments to develop systems that improve public services and promote data-driven decision-making.

cybersec-public-services

Cybersecurity for public services

Our solutions are designed to protect sensitive citizen data and ensure compliance. We’re well-versed in building strategies to safeguard government systems against cyber risks, putting trust and safety in digital interactions at the top of the to-do list.

cloud-for-government

Cloud for government

Well-oiled digital frameworks have made the cloud their home. In partnership with well-established cloud providers like AWS and Azure, we help governments and public agencies improve their service delivery and stay flexible in the face of change.

More insights

Our clients include

Singapore Government
Banque de France
MOHT
Black Dog
UNDP
unicef
CITEO
hkpc
WWF
TEMASEK
GIC
Transform your government, public services & NGOs for the digital age.
Government & Public Services | PALO IT Client Story

Data management for social good

techo

Data management for social good

Challenge:

TECHO is non-profit organization dedicated to uplifting society at large in LATAM. To optimize data collection from communities— many of which lacked internet access—they needed a digital tool to centralize data, essential for identifying families in need and tracking progress.

Solution:

PALO IT developed the TECHO House platform, a free-to-use app that analyzes survey data collected by volunteers. The tool sources information, automates data analysis and processing, reduces reliance on tools like Excel, and provides summaries of progress through dashboards.

18

Countries impacted

131K

Families with emergency housing

1.4 million

Volunteers engaged

Government & Public Services | PALO IT Client Story

Full-scale DevOps transformation

Speak

Full-scale DevOps transformation

Challenge:

S-Peak, a language learning platform, faced hurdles in scaling its operations and development processes. The company needed to improve collaboration between development and operations teams to accelerate product delivery.

Solution:

PALO IT implemented a DevOps transformation strategy – establishing a culture of collaboration, automating deployment processes, and integrating CI/CD practices. We also provided training to empower teams.

300%

Increase in release frequency, allowing for lightning-fast delivery of new features.

25%

Cost savings, versus building an internal DevOps team and infrastructure.

1 week

Time-to-market, cut down from 3 months prior to implementation.

Government & Public Services | PALO IT Client Story

Introducing impact metrics to the masses

mouvement

Introducing impact metrics to the masses

Challenge:

The Movement of Social Entrepreneurs in France aimed to support a large-scale ecological and social transition among businesses. They needed a tool to help companies assess their environmental and social performance, identifying strengths and weaknesses.

Solution:

PALO IT designed the ‘Impact Score’, laser-focused on a fluid user experience design. Developed under a tight timeline for its beta launch, it includes a native application for integration on business portals, a visually engaging scoring system, and user-friendly admin functionality.

850

Group members equipped with the tool

35K

Participants over 7 years exposed to the platform

Recognition

From key stakeholders, including the French Secretary of State for Digital Transition & Electronic Comms