WHAT WE DO
System design for the world
The defining quality of good design? User-centricity. This has long been the case, buoyed by immersive, reflective practices like interaction design, service design, business design, generative design, collaborative and participatory ideation workshops, and prototyping and testing with real users.
We paint PALO IT projects with a broader brush, addressing social and environmental needs. When you see tremendous change in the world—from enhancing privacy, to promoting wellbeing, to eliminating waste—you’re no doubt witnessing the repercussions of impact design, a methodology that uses design to solve global societal challenges and influence systems change.
Whether you have a holistic strategy in measuring positive impact, or are just starting to dip your toes in the water, we help businesses tackle sustainable, human-centred challenges through focused design work. Our approach is at once collaborative and feedback-focused, resulting in rapid prototypes, meaningful launches, and purposeful metrics to monitor long-term outcomes.
Impact design across disciplines
Powerful development isn’t simply about building a utilitarian product, it’s about using technology to benefit the wellbeing of the user, the community it’s a part of, and the world as a whole. The implications of energy-efficient and sustainable IT are vast, and we embrace it at every level of work we do.
Agile coaching and project management
Sustainability has always been a crucial component of the Agile mindset. The methodology is all about working smarter, not harder, and that attitude touches the people, products and organisations who adopt it.
Learn more about Agile coaching and project management →
Impact design is a crucial component of large-scale digital transformation. Our team works to assess where you are, finds opportunities for improvement, and begins dispersing best practices across your organisation.
Learn more about digital transformation →